Privacy Policy

1. Who we are

Repay.global is operated by WONG TRADE CO., LIMITED (“we”, “us” or “the company”). The company is responsible for the personal data collected through this website. This policy covers website visits, demo enquiries and privacy requests. It does not cover future financial services, which may require separate notices.

You can contact the company about your personal data using the privacy contact form below.

2. Data we collect

For a demo enquiry, we collect your name, work email address, company, team size, team countries or regions, optional message, request reference, submission time and consent record. For a privacy request, we collect your name, email, request text, reference and submission time.

Our hosting and security providers may process technical information such as IP addresses, browser information, request times and access logs to deliver and protect the website. We obtain enquiry information directly from you.

This website accepts enquiries only. It does not collect payment credentials, process payroll or open financial accounts. Please do not submit identity documents, employee records, bank details or other sensitive information.

3. How and why we use data

We use demo enquiry details to understand your business requirements, respond and arrange a demonstration. Where consent is required, we rely on the consent you give when submitting the form. You can withdraw it at any time using the privacy contact form; withdrawal does not affect processing that was lawful before withdrawal.

We use privacy request details to respond to you and meet applicable data protection obligations. Where applicable, we rely on legal obligations for this processing and on legitimate interests in responding to enquiries, maintaining records and protecting the website. We do not use enquiry submissions to subscribe you to marketing newsletters or make automated decisions with legal or similarly significant effects.

4. Who can access data

Enquiries are stored in the website database and available through a restricted company inbox. Hosting, database, security and communications service providers may process information needed to provide their services. The current website uses OpenAI Sites and Cloudflare hosting and database infrastructure.

We may disclose information when required by law or necessary to establish, exercise or defend legal claims. We do not sell enquiry data or share it for third-party advertising.

5. International processing

Hosting and other service providers may process information outside your country. Applicable protections depend on the location and processing involved. Where data protection law requires safeguards for a restricted international transfer, those safeguards must be in place. You can request information about the arrangements relevant to your data using the form below.

6. How long we keep data

We retain enquiry information for as long as needed to handle the enquiry and any ongoing business discussions. In determining retention, we consider whether the enquiry remains active, the need to retain consent or correspondence records, and applicable legal requirements or claims. Information no longer needed should be deleted or anonymised. Privacy request records may need to be retained to demonstrate how the request was handled. You can ask us to delete your data or explain the retention applicable to your record.

7. Cookies and security

We have not added advertising trackers or marketing analytics to this website. The hosting platform may use essential cookies or similar technologies for authentication, security and access control. Our enquiry forms do not store your submission in browser local storage.

Access to stored enquiries is restricted. No online service can guarantee absolute security, so please limit submissions to the information necessary for your request.

8. Your choices and rights

Depending on the law that applies, you may have rights to access, correct, delete or receive a portable copy of your personal data, restrict processing, object to processing based on legitimate interests, and withdraw consent. Some rights are subject to legal exceptions. You may also complain to the data protection authority in the jurisdiction relevant to you.

Use the form below to exercise a right or ask a question. We may need proportionate information to verify your identity before disclosing or changing personal data. We will respond within the period required by applicable law. Providing demo enquiry details is voluntary, but we need the required fields to respond to a demo request. You do not need to request a demo to contact us about privacy.

9. Changes to this policy

We may update this policy as the website or our data practices change. The date above identifies the latest revision. Where required, we will give additional notice of material changes.

Contact the company

Send your privacy enquiry to WONG TRADE CO., LIMITED.